Timeline
- Your first payment (50% of your proposal) is required upon receiving your signed contract
- You will be invoiced for the remaining balance 90 days before your event.
- UBC-sponsored events are required to pay the full estimated amount upon signing the contract.
Damage Deposit
Within two weeks following your event, we will refund your damage deposit minus any applicable cleanup or overtime charges, damage fees, and/or AV rentals.
GST
Five percent GST will be applied to all events.
Payment Methods
Payment for all rentals is accepted by cheque or credit card (online via Stripe). We do not accept Journal Vouchers for UBC events.
Cancellation
If you need to cancel your event, please provide us with written notice. Cancellation fees will apply as follows, based on the timing of written notice and the scheduled event date:
| Notice given prior to Event Date | Percentage of the Rental Fee |
| From time of booking to 365 days prior | 10% |
| 181 days to 364 days prior | 25% |
| 91 days to 180 days prior | 50% |
| 90 days prior or less | 100% |

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